Refund policy

Return & Refund Policy

Revised Date: August 2, 2026

At Pink After Dark, we want you to love every purchase. Because many of our products are shipped directly from our trusted suppliers, we do not require customers to return unwanted or damaged merchandise.

Returns

We do not accept physical returns. If your order qualifies for a refund or replacement under this policy, you may keep the item, donate it, or dispose of it responsibly. We never require customers to pay return shipping or send products back to us.

Eligible Refunds or Replacements

Please contact us within 7 days of delivery if:

Your item arrives damaged.
You receive the wrong item.
Your item is defective or unusable.
Your order is missing due to an error on our part.

To process your request, we may ask for:

Your order number.
Clear photos or videos of the item and packaging.
A brief description of the issue.

Once reviewed, we may issue a full refund, partial refund, store credit, or send a replacement at our discretion.

Items Not Eligible for Refund

Refunds or replacements will generally not be issued for:

Ordering the wrong size or color.
Change of mind or personal preference.
Normal variations in color due to screen settings.
Minor cosmetic imperfections that do not affect the product's use.
Requests submitted more than 7 days after delivery.

Please review product descriptions and size charts carefully before placing your order.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be refunded unless they arrive damaged or incorrect:

Beauty and cosmetic products
Personal care products
Earrings and select jewelry
Intimate apparel and lingerie
Items marked as Final Sale

Refund Processing

Approved refunds will be issued to your original payment method. Please allow 5 to 10 business days for your financial institution to process the refund after it has been approved.