Shipping policy

SHIPPING POLICY

Last updated: August 30, 2026

Thank you for shopping with Pink After Dark! We want you to know what to expect before placing your order—because surprise shipping charges and mystery delivery dates are nobody’s idea of a good time.

FREE U.S. SHIPPING

Pink After Dark currently offers free standard shipping on all orders delivered within the United States. No minimum purchase is required.

At this time, we do not ship outside the United States.

ORDER PROCESSING

Orders are processed Monday through Friday, excluding major holidays.

Please allow 2–7 business days for your order to be processed before shipment. Processing may take slightly longer during holidays, sales, or periods of unusually high order volume.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

ESTIMATED DELIVERY

After processing, standard delivery within the United States generally takes 7–15 business days.

The estimated total time from placing your order to delivery is approximately 9–22 business days.

Delivery times are estimates and cannot be guaranteed. Carrier delays, severe weather, holidays, transportation disruptions, and other circumstances outside our control may affect delivery.

MULTIPLE SHIPMENTS

Pink After Dark works with trusted fulfillment partners. If your order contains multiple products, the items may ship separately or arrive on different days.

You may receive more than one shipping confirmation or tracking number. You will not be charged additional shipping fees when an order is divided into multiple shipments.

TRACKING YOUR ORDER

Tracking information will be sent by email after your order ships. Please allow 2–5 business days for tracking activity to appear after receiving your shipping confirmation.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for entering a complete and accurate delivery address during checkout.

If you notice an error, contact us immediately at support@pinkafterdark.shop. Once an order has entered processing or shipped, we may not be able to change its delivery address.

Orders returned because of an incorrect or incomplete address may require an additional payment before being shipped again.

LOST OR MISSING PACKAGES

If tracking shows that your order was delivered but you cannot locate it:

  1. Confirm that the shipping address on your order is correct.

  2. Check with household members and nearby neighbors.

  3. Look around entrances, porches, mailboxes, and other possible delivery locations.

  4. Contact the shipping carrier for additional information.

If the package still cannot be located, contact support@pinkafterdark.shop within seven days of the delivery date shown by the carrier.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, contact us within seven days of delivery.

Include your order number, clear photographs of the product and packaging, and a brief description of the problem. We will review the issue according to our Return and Refund Policy.

QUESTIONS?

Email us at support@pinkafterdark.shop for assistance with shipping or delivery.

Pink After Dark
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