Shipping policy

Thank you for shopping with Pink After Dark! We are committed to delivering your order as quickly and smoothly as possible.

Processing Time

Orders are typically processed within 1 to 5 business days after payment has been successfully received.

During holidays, promotional events, or periods of high order volume, processing may take a little longer. If there is a significant delay, we'll notify you by email.

Shipping Times

Delivery times begin after your order has been processed.

Estimated delivery times are:

United States

  • Most orders arrive within 7 to 15 business days.

International Orders

  • Delivery times vary depending on your country, customs processing, and the shipping carrier.

Please note that all delivery estimates are approximate and cannot be guaranteed.

Tracking Your Order

Once your order has shipped, you'll receive a confirmation email containing your tracking information.

Tracking updates may take 24 to 72 hours to appear after the shipping carrier receives your package.

Multiple Shipments

Some orders containing multiple items may ship separately from different warehouses. If this happens, you'll receive separate tracking numbers as each package ships.

Don't worry if everything doesn't arrive at the same time. Your remaining items are likely still on the way.

Shipping Delays

While we work hard to deliver orders on time, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Customs inspections
  • Carrier delays
  • Holidays
  • High shipping volume

We appreciate your patience if these situations occur.

Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

If you notice an error, contact us immediately at support@pinkafterdark.shop.

Once an order has been processed or shipped, we cannot guarantee that address changes can be made.

Lost or Stolen Packages

Once a package has been marked as Delivered by the shipping carrier, responsibility transfers to the recipient.

If you cannot locate your package, we recommend:

  • Checking around your property
  • Asking household members or neighbors
  • Contacting your local shipping carrier

If you're still unable to locate your package, please contact us. We'll gladly assist you in investigating the shipment.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery at support@pinkafterdark.shop.

Please include:

  • Your order number
  • Photos of the item
  • A brief description of the issue

We'll work quickly to make things right.

Questions?

If you have any questions about your order or shipping, please contact us anytime:

Email: support@pinkafterdark.shop

Our goal is to make your shopping experience with Pink After Dark smooth, enjoyable, and worry-free.